Privacy Policy for CLEAR BOT

Who we are. CLEAR BOT is operated by Ignite Stream Gaming, Germany, EU ("we"). Contact for privacy matters: ignitestreamgaming@gmail.com. We are the controller for the data described below. Discord Inc. / Discord Netherlands B.V. is a separate controller for the Discord service itself; see Discord's own privacy policy.

What the bot does. CLEAR BOT deletes messages in Discord channels on the instruction of server moderators and administrators. It is not affiliated with or endorsed by Discord.

What we store

Data	Why	How long
Server id, channel ids	to know where a job runs, to lock a channel while a job runs, to post summaries	until the bot is removed from the server
Discord user id of the person who runs a command	to show progress to that person, to enforce "only the invoker can confirm", audit log	job records and audit entries: up to 90 days, then deleted (see Retention)
Role ids chosen in `/settings roles`	command restrictions	until changed or the bot is removed
Job metadata: counts of deleted/failed/skipped messages, timestamps, the filter criteria you typed (for example "messages by user X before date Y"), error messages	progress, summaries, the audit log, abuse prevention	up to 90 days
Premium entitlement ids (Discord Premium Apps)	to know a server's subscription tier	until the entitlement ends
Interaction tokens	to update the reply Discord shows you	at most 14 minutes (in memory store)
Pinned-message backup during `/clear instant` (author name, avatar URL, date, text, attachment links)	to re-post the pins in the recreated channel	at most 1 hour (in memory store), deleted when the job ends
Transcript backups (opt-in, `/settings backups`): the deleted messages' author name and id, time, text, attachment links and embeds, as JSON + HTML files	so administrators can download what a clear removed (`/backup get`)	7 days (Pro) / 90 days (Business), or at once when the bot is removed
Technical logs: timestamps, server/channel/user ids, error codes	operating the service	14 days

We do not store message content. Messages are read from Discord only to decide whether they match your filter and are then deleted; their text is never written to our database or logs.

Transcript backups are the one exception, and they are opt-in: a server administrator can turn them on with /settings backups. Then, before a clear, the messages being deleted (author, time, text, attachment links, embeds) are stored as a JSON and an HTML file in a private bucket at Cloudflare R2 (EU jurisdiction), encrypted at rest. They can be reached only through download links that work for 15 minutes, requested by server administrators with /backup get, and every download is written to the audit log. Backups are deleted automatically after 7 days (Pro) or 90 days (Business), or right away when the bot is removed from the server.

We do not sell or share this data, do not use it for advertising or profiling, and do not use it to train machine-learning models.

Legal basis (GDPR)

Processing is necessary to provide the service you request (Art. 6(1)(b) GDPR) and for our legitimate interest in keeping an audit trail of destructive actions and preventing abuse (Art. 6(1)(f)). Logs are kept for security and troubleshooting (Art. 6(1)(f)).

Where the data is

Our servers are hosted by Hetzner Online GmbH in Germany (EU). Discord may process data outside the EU under its own safeguards.

Retention and deletion

When CLEAR BOT is removed from a server, everything stored for that server is deleted automatically within minutes: settings, roles, schedules, auto-delete rules, job records, audit log, entitlement cache and transcript backups.
Job records and audit entries are deleted automatically once they are older than 90 days (the operator may configure a shorter period). Transcript backups are deleted when their retention ends (7 or 90 days).
Server administrators can download everything we store about their server with /settings data export and delete all of it with /settings data delete (Administrator permission, confirmation required). The bot keeps working with default settings afterwards.
Individuals can ask what we hold about their Discord user id and request deletion via ignitestreamgaming@gmail.com. We answer within 30 days. You may also complain to your data protection authority; ours is the data protection authority of the German federal state where we are based; the Federal Commissioner (BfDI) publishes the list of all German authorities at https://www.bfdi.bund.de.

Changes

We will announce changes to this policy in the support server https://discord.gg/UH6ZbbtaSY and update the date above.